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Total Support

Our dedication to customer support sets your projects apart the priority. Tier12 Web Development is built with a core focus on delivering customer satisfaction. Our team becomes fully engaged in each project that we're introduced to.

 

Here are some of the ways our support work for you:
  • Project Support is available 24 hours a day, 7 days a week, 365 days a year
  • Your Project Lead with Tier12 Web Development keeps your company's team up to date 100% of the time.
  • Your Support inquiries receive immediate responses.
  • Your active projects receive consistent attention until project completion.
  • Consistent communication from Tier12 Web Development to you insures your desired project results.
  • After project completion, all projects are supported for a full 90 days.
  • You will never be charged for time we spend on answering your questions and addressing your ideas.

Customer Support Policy

We provide immediate support to all projects on a 24x7x365 basis.

Customer Support Contacts

There are several ways to contact a member of our Customer Support Team; we can help you resolve any issue you have as quickly and efficiently. Please use one of the following methods as you see fit:

Method Details

Email Support Email Support can be accessed by sending your inquiry below through our Support Ticket System 24x7x365.
Total Support Total Support can be reached 24x7x365 by calling 1-800-488-7186

* Response times may be delayed during peek business hours.

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Tier12 Web Development Support Ticket System.

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Our dedication to customer support sets your projects apart. Each project is treated with a dedicated Project Specialists that manages your project from start to finish. Tier12 Studio is built with a core focus on delivering customer satisfaction.